Auckland Transport reminds passengers to follow COVID-19 rules

Auckland Transport reminds passengers to follow COVID-19 rules

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Auckland Transport is reminding customers that from September 4, QR codes will be present on public transport for scanning with the NZ COVID Tracer app by the Ministry of Health.

Face coverings/masks are mandatory on public transport to comply with the Government’s regulations due to COVID-19.

QR codes will be attached to doors during boarding and at individual seats for ‘easy’ scanning. Auckland Transport recommends customers do scan the QR code poster when on public transport to help with contact tracing efforts if needed.


“Make sure you have Ministry of Health’s NZ COVID Tracer app open and ready to scan during boarding,” said Auckland Transport.

The Auckland Mayor Phil Goff reassures everyone to make sure they understand the newly implimented rules.

“Keeping track of your movements with the NZ COVID Tracer app and ensuring that you are wearing a face-covering/mask are two simple ways we can help to constrain the spread of the virus,” he says.

“By following these rules, we can help keep ourselves and others safe and ensure that we can move out of Alert Level 2 as soon as possible.”

Auckland Transport suggesting that passengers register their AT HOP card to support contact tracing.

“This will also allow us to monitor passenger numbers and make fast adjustments to services if required due to changes in demand. We will be working to make those changes as quickly as possible and again advise customers to plan their journey,” said Auckland Transport.

If you have previously registered your AT HOP card, ensure that your contact details are up to date.

Auckland Transport says that they are pleased to see a tremendous level of face coverings used, 95 per cent of people so far have complied with the rules of face coverings/masks.

Its recommended customers wear face coverings around other people on train station platforms and bus stops while waiting and keeping safe physical distance.

Bus drivers or train conductors are allowed to remind customers to wear a face-covering while on public transport. Still, they are not responsible for enforcing the new regulation as some customers will have legitimate exemptions.

Image courtesy: © Can Stock Photo / lucidwaters

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