Do not refuse or ignore a Contact Tracer call, here is why

Do not refuse or ignore a Contact Tracer call, here is why

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When visiting the Ministry of Health to film the daily press conferences for COVID-19, the press was invited to watch a Contact Tracing presentation and how it all works.

When asked afterwards about a followup on numbers of people who refuse or ignore phone calls from the Ministry of Health Contact Tracers, the answer was a rather detailed description of what does happen if someone were to not answer a call as a ‘very last resort’.

So, those who refuse to cooperate with Contact Tracers are in for a knock on the door.

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“As background, we only refer people to enforcement services when we have exhausted all other avenues including text, email and outreach services,” said a Ministry of Health spokeswoman.

Accordingly, the number of people refusing to talk to Contact Tracers is very small, and the Ministry did not give exact numbers to thisquality.

Suppose a person requires self-isolation or testing after being in close contact with someone and they refuse a call from Contact Tracers. In that case, they’ll attempt to contact that person in as many ways as possible before sending out a Public Health Nurse or Health Protection Officer to the persons home.

Image: SUPPLIED/ CC Sam Hudson

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