Kiwibank Mobile Phone App and Internet Banking back online

Kiwibank Mobile Phone App and Internet Banking back online

Help us report news faster and Keep independent local Journalism going. You can do this by clicking donate so we can keep our journalists in a job dedicated to sharing informative information of public interest and promising the latest stories that matter faster.

Donatearrow

thisquality understood Kiwibank services were reported to be down since Monday night for customers.

The outage was notified at around 7.45pm that intermittent access issues were occurring overseas, including in New Zealand.

Services affected were the bank's mobile phone app and internet banking.

“We're having intermittent issues with some services including our internet banking and mobile app. We have a team working on this. We apologise for the disruption and really appreciate your patience while we work to get this sorted,” a statement from the bank said.

Some readers reported to thisquality they could log into their accounts shortly after 1.10pm on Tuesday.

On Wednesday morning the bank said; “our teams have worked overnight to restore our services and we wholeheartedly apologise once again for the disruption yesterday.”

Incurred fees will be reversed following the outage.

Two weeks ago ANZ Bank, New Zealand Post, MetService and New Zealand Police faced Distributed Denial of Service attacks.

Image: SUPPLIED

This publication comes at a cost and time but is free to read — thisquality will never paywall content as news should always be accessible at any given moment. It doesn't have to be much, as we give you a choice to choose what you want to contribute, and we ask that you consider donating to continue reading more of our news sourced from trustworthy official government and independent newswires around New Zealand at your price.

Donatearrow

This publication comes at a cost and time but is free to read — thisquality will never paywall content as news should always be accessible at any given moment. It doesn't have to be much, as we give you a choice to choose what you want to contribute, and we ask that you consider donating to continue reading more of our news sourced from trustworthy official government and independent newswires around New Zealand at your price.

Donatearrow
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments