Ministry of Health apologises after COVID-19 case numbers were over-reported

Ministry of Health apologises after COVID-19 case numbers were over-reported

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The Ministry of Health apologised after reconciliation of active cases lead to a miscalculation.

Active case numbers dropped substantially, following a finding that the active COVID-19 cases in New Zealand were over-reported due to a process issue.

“Some recovered cases had been discharged from a managed quarantine facility, but their status was not updated from active to recovered in our reporting systems,” said a Ministry of Health spokeswoman to thisquality.


“It has been confirmed that all positive cases were managed appropriately, and there has been no risk to the community.”

Public Health Units, ESR and the Ministry of Health have worked extensively to identify the cause of the miscalculation.

Mitigation steps were put in place to ensure it does not happen again.

“Like all our responses to COVID-19, we are constantly assessing our processes to see if any improvements or changes can be made,” said the spokeswoman to thisquality.

“We know how important accurate information has been to managing New Zealand’s response to COVID-19.”

Image: CC/ Sam Hudson [Wgtn]

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