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Waikato DHBs are facing a ‘cyber security’ incident that has devised a complete outage of its information systems and phone lines.

Reportedly, a Coordinated Incident Management System was established in an attempt to confirm the root cause and find a solution to fix the problem as soon as it could.

“We are currently investigating the cause of this outage,” a statement reads.

The outage is affecting all of Waikato DHB hospitals such as Waikato, Thames, Tokoroa, Te Kuiti and Taumarunui — “We want to assure the public that all inpatients are continuing to receive quality care from our staff.”

A few outpatient clinics would have to be cancelled due to the outage and rebookings will occur to those that have been affected by the outage.

Due to the problem, Emergency Departments are to be used for emergencies only so care can be provided as part of critical services for patients.

Image: SUPPLIED/Google Maps

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